TRUSTED

For over 12 years, RICH CRM has been trusted by over 3,000 companies in over 15 different countries. Let us be the business partner you can rely on.

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Customer Relationship Management (CRM)

Keep track of all interactions with every contact, including emails sent, social media interaction, events attended, and any notes you want to take.

• Built-in Inbox Email Integration with IMAP
• Keep Track of Payments
• Sales Pipeline Management System
• Track website visitors
• More...

Email Marketing Campaigns

• Automated shopping cart abandonment emails
• Drip campaigns
• Signup forms and autoresponders
• Hundreds of templates, millions of color combinations
• More...

• Auto-Responders
• Drip Campaigns
• Sales Alerts
• Event Check-Ins
• More...

SMS TXT Marketing Tool

• Send SMS text messages
• Manage inbound SMS response campaigns
• Click to call
• Set up an inbound phone tree
• Automatic synch with your CRM
• More...

Calendar & Event Management

• Automated email reminders
• Event placeholders in email marketing templates
• Attendance tracking
• Event check-in with automated "thank you" emails
• Accept payments for event registration
• Easily manage events from the dashboard
• More...

Website Builder

• A complete CMS (content management system)
• WYSIWYG page content editor
• Use one of our templates (over 150) or build your own
• Use for blogs, e-commerce, forums, membership, and more
• Javascript Widgets and Tag Manager
• Includes Storefront and Fundraising Engine
• New! Website & Blog Personalization
• More...

Website Tracking

• A/B Comparisons
• Track CRM Activities
• Conversion tracking
• Pipelines
• Shopping cart and page abandonment
• Follow members of your contact database as they visit your website
• See what external sites that are driving traffic to your website.
• More...

Project Management

• Cross-Functional Teams
• Assign Tasks
• Track Deadlines
• Post Notes and Comments
• Track Hours
• More...

Surveys

• Easy-to-use survey builder
• Track results
• Linked to CRM Activities
• Easily re-order questions
• No added fees
• More...

Detailed Tracking

• Real-Time Statistics
• Email Tracking
• Website Analytics
• Social Network Dashboard
• Bar Graphs, Pie Charts and Gantt Charts
• Attribution Reporting (tracking how your contacts find your websites)
• More...

Complete Social Media Integration

Manage all of your social network marketing campaigns, all from a single interface. Your contacts can also share the emails you send to reach an even larger audience. More...

Ticketing System

• Manage Your Customer Support
• Assign Tickets to Staff Members
• Multiple-Users
• Email Notifications
• Easily reference and post articles from your private Wiki

eCommerce
Made Easy!

• Manage multiple online stores
• Works with Paypal & Authorize.net
• Invoicing
• Fundraising
• Accounting
• Marketplace
• Reports & goal setting

NEW! RICH CRM CRM App

• Add, update or remove contacts from within any of your groups. Even if you are offline!
• Synchronizes with your RICH CRM account.
• Calls made to any of your contacts from your iPhone are tracked in the CRM activities.
• Manage events for any of your groups.
• Track recent email broadcasts.
• Much more...

Need some help?

Free Customer Support - As a RICH CRM subscriber you have 24/7 access to our friendly and knowledgeable support staff. You can either call us, open a live chat session, send us an email, or use our ticketing system by clicking here.

Webinars - Every month we host webinars, where we can help you with any technical questions you may have about the software. We also provide you with tips and tricks for better ways to use marketing automation and sales pipelines. Click here to see our webinar schedule.

Let us help you get started!

We have affordable quick start packages and flexible consulting service plans. Our staff can help you get your RICH CRM account up and running. From the basics of setting up groups, to a review of your social media marketing strategy, to content generation, we’ve got you covered.

Click here for more information on the packages and services we have to offer.